vaperoam respects your privacy. This policy explains what information we collect, why we collect it, and how we keep it safe.
Information We Collect
When you shop with us we collect the details needed to process your order: your name, email address, delivery address, phone number and order history. Payment details are processed securely by our payment providers — we never store your full card numbers. We also collect standard technical data such as your IP address, browser type and pages visited, which helps us keep the site fast and secure.
How We Use Your Information
We use your information to process and deliver orders, respond to enquiries, verify age where required, prevent fraud, and — only if you’ve opted in — send you newsletters and deal alerts. You can unsubscribe from marketing emails at any time via the link in any email.
Cookies
Our site uses cookies to keep your cart working, remember your preferences and understand how visitors use the store. You can disable cookies in your browser, though some site features may stop working properly.
Sharing Your Information
We share your details only with the partners needed to run the shop: payment processors, shipping carriers and essential service providers. We never sell your personal information to third parties.
Data Security & Retention
We use industry-standard security measures including encryption to protect your data, and we retain personal information only as long as needed to fulfil orders and meet legal obligations.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us through our contact page. We’ll respond within a reasonable timeframe.
Changes to This Policy
We may update this policy from time to time. The latest version will always be published on this page.